Veolia Water warns of fake phone calls

PUBLISHED: 16:03 10 August 2012

A BOGUS telephone caller is targeting Veolia Water customers and asking them to pay false overdue water payments over the phone using debit or credit cards.

Veolia Water has confirmed that the caller’s fraudulent activity also includes automated messages and cards through letterboxes demanding payment.

Vincent Muldoon, Director of Customer Relations at Veolia, said: “Employees of Veolia Water would never cold call our customers and offer them a discount for payment, and we urge people to be vigilant when they give out personal details over the telephone. We would also not leave a card in your door demanding payment.”

Should people receive a suspicious phone call or demand of payment, they are advised to contact their bank and report the crime.

Mr Muldoon added: “If there is any doubt, do not continue with the conversation, put the phone down and contact our Customer Contact Centre on 0845 7823333 and the police.”

For further information on bogus callers visit: www.veoliawater.co.uk/helpinghands

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