Train operator given seven days to turn down volume of station announcements
FORMAL action is being taken against train operator First Capital Connect (FCC) after its alleged failure to turn down the volume of travel announcements at St Albans City Station. The district council issued FCC with a warning on Tuesday stating its inte
FORMAL action is being taken against train operator First Capital Connect (FCC) after its alleged failure to turn down the volume of travel announcements at St Albans City Station.
The district council issued FCC with a warning on Tuesday stating its intention to serve a noise abatement notice.
It follows a visit paid by the council's environmental health officers to the station last week where they found the volume of the tannoy was above permitted levels.
FCC now has seven days to explain to the council how it will solve the problem.
In January, the issue was brought to the attention of Herts County Councillor Chris White who represents St Albans Central. He had received complaints from people living nearby that the tannoy was too loud.
He told environmental health officers who found that the announcement system was louder than permitted. They then asked FCC informally to turn it down.
- 1 Person dies after being hit by a train between St Albans and London
- 2 'Minor explosions' heard as garages catch fire in village near St Albans
- 3 Fresh call for safer crossing on route into city centre
- 4 Man breaks ankle during 'assault' in Hemel Hempstead
- 5 Body of man in his 40s found in Hemel Hempstead
- 6 Franco Manca receives licence to serve alcohol in St Albans
- 7 Police 'concerned for welfare' of missing Hertfordshire teenager
- 8 Car and moped crash in St Albans
- 9 Kaiser Chiefs to perform extra show at Pub in the Park 2022 in St Albans
- 10 St Albans Striders brave the heat to tackle numerous races
But when Cllr White checked with the complainants earlier this month and found that none of them was convinced that the volume had been lowered, he contacted environmental health again.
Cllr White said: "It's a pity that this couldn't be dealt with amicably and consequentially the council will have to use its powers to ensure FCC starts respecting needs of its neighbours."
A spokesman for the council said: "The noise levels were above the required level. We are issuing a seven-day notice of intention to serve an abatement notice during which they (FCC) can make representations explaining the action they are taking to resolve the problem."
An FCC spokesman said: "First Capital Connect met with environmental health on April 17 to discuss the announcements. A modified system was installed at this time and we provided the technical specification to the council. We are working closely with the council to find a quick solution.