Taking on the phone scammers in St Albans and Radlett

PUBLISHED: 15:08 17 December 2014

Police have been investigating phone scammers

Police have been investigating phone scammers

Archant

A series of unsuccessful phone scams across the county have promoted police to praise the public for being aware of a potential crime.

Last week 32 people around the county were contacted by people claiming to be from the police or banks investigating fraudlent activity. The largest number was in Radlett where 16 people were called by a fraudster and there was also an incident in St Albans.

Det Insp Jason Keane, who leads the county response to phone scams, said: “I would like to praise the residents who were contacted by the fraudsters as they wouldn’t let themselves be taken in by the lies of the caller and they didn’t part with any personal information.

“Anyone of any age could be contacted by these fraudsters but they do tend to target the elderly. This week people aged from their 40s right up to 100 were contacted. Rightly, they were suspicious of the unexpected telephone call and ended it before contacting the police.”

He went on:“These fraudsters will use a number of tactics to try and convince people that they are genuinely investigating fraudulent activity and that they need people’s bank cards and money as part of an investigation, including offering reference numbers and contact names.

“Whatever anyone says on the phone and no matter who they claim to be, I want to make it absolutely clear that the police and banks would never ask you to send them bank cards, money or any other property. This is simply something that would not happen in any circumstances.”

DI Keane added: “If you believe someone has attempted to scam you then please report this to us. When doing so, please remember to wait at least five minutes before attempting to make the call or use a mobile or neighbour’s phone to ensure you’re not reconnected to the offender.”

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