St Albans Council demands answers from First Capital Connect

ST ALBANS: First Capital Connect will speak to district councillors before Christmas about issues troubling locals and passengers.

FCC has been asked to respond to queries about the noise made by older trains, fares from London to St Albans and to explain its new customer information software.

Chairman of council’s overview and scrutiny committee Julian Daly has also asked for information about train driver training, recruitment of new drivers and the punctuality of the service. A council report said that a resident was “convinced” that older trains emitted “very loud noises” in excess of 90 decibels. Representatives of FCC will talk to the committee on December 2.


You may also want to watch:


Become a Supporter

This newspaper has been a central part of community life for many years. Our industry faces testing times, which is why we're asking for your support. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community.

Become a Supporter
Comments powered by Disqus