Skating-rink complaint about station car park

PUBLISHED: 07:44 08 January 2009 | UPDATED: 13:51 06 May 2010

COMMUTERS and rail travellers discovered that a station car park had turned into a skating rink during the big chill. Cars and people were sliding around the car park at Harpenden Station throughout Monday and Tuesday morning because it had not been grit

COMMUTERS and rail travellers discovered that a station car park had turned into a skating rink during the big chill.

Cars and people were sliding around the car park at Harpenden Station throughout Monday and Tuesday morning because it had not been gritted even though most commuters were returning to work this week and snow had fallen on the ice.

One traveller, Adam Shutkever, of Oakfield Road, Harpenden, said: "You should have seen it on Monday night with people sliding around on it."

But to his surprise, he was given a mobile phone number to contact NCP which operates the car park on behalf of First Capital Connect (FCC) and by Tuesday evening, the ice had been treated.

Mr Shutkever said the older part of the car park was in a bad state at the best of times with poor drainage, which led to flooding in the space by the tracks, and large loose stones on the surface which was never swept. He also pointed out that the hut which was once occupied by a car park attendant was in a dangerous position.

He maintained that the state of the car park generally, together with the untreated ice this week, demonstrated how bad a deal commuters were getting for their £869 cost of a season ticket. "It is a very expensive and particularly awful facility," he commented.

A spokesperson for FCC said that there had been no complaints prior to Mr Shutkever's but they had contacted NCP which had gone out to have a look.

He went on: "We are making a targeted effort to improve it now."

The spokesperson maintained that the shingle surface on Harpenden car park provided good drainage and FCC felt it was of good quality. But he added: "We are looking at investing to expand this car park and at this stage would re-lay the surface.

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