Rail problems cause chaos for thousands of travellers

PUBLISHED: 11:46 02 July 2008 | UPDATED: 13:25 06 May 2010

RAIL chaos caused massive problems for thousands of commuters struggling in and out of London yesterday (Tuesday) on the hottest day of the year so far. A spokesperson for First Capital Connect (FCC) which runs the Thameslink concession said the problems

RAIL chaos caused massive problems for thousands of commuters struggling in and out of London yesterday (Tuesday) on the hottest day of the year so far.

A spokesperson for First Capital Connect (FCC) which runs the Thameslink concession said the problems started around 2pm and continued through the rush hour up until around 10pm

They stemmed from faulty overhead lines in the Kentish Town area which meant all services had to be diverted.

She added: "It was a very frustrating day for commuters and we apologise for the delays. We did our best to find solutions and laid on buses and taxis and provided water where necessary. We are completely reliant upon Network Rail in these situations."

It is believed some people were stuck on trains in a tunnel near Kentish Town.

People travelling from St Albans were provided with free buses to and from Hatfield where they could use the alternative rail link into London.

Rail travellers in Radlett were offered free buses to West Hampstead so they could travel via the Underground.

The elderly and disabled and people struggling to catch flights were granted free taxi travel to their destinations.

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