More problems at St Albans new Wesminster Lodge
PROBLEMS continued for the city’s new leisure centre this week as phone lines went down just weeks after it opened.
A frustrated reader complained that he had expected St Albans council to use the old Westminster Lodge number for the new leisure centre.
Instead the number rang until it rang out with no cut-in message to say the number had been changed.
And when he had located the new Westminster Lodge number, he found the line was out of order.
He added: “I did get through on one occasion but no-one answered the phone.”
You may also want to watch:
Richard Shwe, the council’s head of community services, confirmed there were currently technical issues with the telephone system for the new Westminster Lodge Leisure Centre.
He went on: “The leisure centre operator, Everyone Active, is working with its telephone service provider to resolve this issue. If people are experiencing difficulties in getting through to the leisure centre, Everyone Active is asking them to email westminsterinfo@everyoneactive.com.
Most Read
- 1 Planning permission granted for 45-home London Colney development
- 2 14 of the best places for a curry in Hertfordshire according to readers
- 3 11 of the prettiest streets in St Albans
- 4 Campaign to save Harpenden pub which teamed up with Wheathampstead Indian restaurant
- 5 City centre road closures are blocking ambulances, meeting hears
- 6 Man in his 80s dies after collision between lorry and mobility scooter
- 7 Classic cars raise money for three Harpenden charities
- 8 Anti-vaxers condemned for intimidating behaviour and dangerous posters
- 9 Remembering one of Hertfordshire's best-known estate agents
- 10 St Albans Charter Market meeting to be held in public
“For information about opening times, please go to: http://www.everyoneactive.com/tabid/1756/Default.aspx. We apologise for any inconvenience this may cause.”
Mr Shwe added: “The council hopes to resolve the issue with the old leisure centre telephone number shortly.”
The leisure centre has encountered several problems since it opened on November 10 including the pool being closed because a child fell and suffered a head injury on slippery floors, difficulties in finding parking spaces and some staff claiming not to have been paid for their first month.
