Thameslink performance statistics improve but commuters complain of unreliability under new timetable

PUBLISHED: 10:00 19 July 2018 | UPDATED: 11:49 19 July 2018

Passengers from the 7.52am from St Albans being removed from a train at Kentish Town due to trespassers on the line. Picture: Gail Simpson.

Passengers from the 7.52am from St Albans being removed from a train at Kentish Town due to trespassers on the line. Picture: Gail Simpson.


St Albans district commuters say trains are still arriving late and there is not enough information for passengers under Thameslink’s new timetable.

Govia Thameslink Railway implemented an interim timetable on Sunday, July 15 - their third in two months after a rushed timetable change in May led to cancellations, delays and overcrowding.

55.9 per cent of Thameslink trains arrived at their final destination at their scheduled time on Monday and 58.7 per cent did so on Tuesday.

This compares to 46.6 per cent of Thameslink trains in the period between May 27 and June 23.

But St Albans commuter and Liberal Democrat candidate Daisy Cooper said: “We were all hoping it would be third time lucky, but yesterday it proved as big a disaster, particularly on services coming into St Albans on Monday evening.

“Every single train was running five to 17 minutes late and there were people being rammed onto trains. At Blackfriars, there was no information and the driver did not even know if it was a fast train or not, so lots of passengers had one foot on the train and one foot off and were then trapped on trains they did not want to get on.

“We need the reliability of knowing where services are running and to make sure that passenger information is reliable.”

Harpenden Thameslink Commuters leader Emily Ketchin said: “Most of the scheduled services ran this morning from Harpenden, but the big gaps in services meant more overcrowding on platforms and train and longer journey times.

“Thameslink must be the first train company to think making more cuts to the timetable is a recipe for success. The Transport Secretary and the Department for Transport need to be clear it is their responsibility to get the Harpenden service back to where it needs to be so people can get to work.”

A GTR spokesperson said: “The introduction of the interim timetable to give more reliability to Thameslink has gone well.

“Service levels and driver availability have improved and we are running a more reliable service in the peak hours.

“While overall the picture has improved, some signalling and engineering works have impacted services.

“At this important stage of the rollout plan we have begun operating 200 more daily services towards the 400 extra trains promised in the May timetable change.”

More news stories

St Albans patients are among more than 20,000 in the Herts Valleys who are waiting at least three weeks to see a GP, new figures reveal.


A crash and a broken down vehicle near the M25’s Potters Bar junction have been causing delays anticlockwise this morning.

Yesterday, 15:00

It’s said to be the most wonderful time of the year, but is it really for everyone?

Yesterday, 14:30

Tickets have gone on sale for an annual Hertfordshire music festival at a special discounted price.


I should probably have taken the hint! Walking out into the garden recently an unprecedented flock of thirty or more crows raucously greeted me from the treetops at the bottom of my garden. Cawing and croaking these big, black birds clung clumsily to the top most branches and twigs, jostling and flapping to stay balanced in a constant flurry of feathers. There is always something ominous about crows – they are after all carrion crows, the vultures of the bird world – always watching for scraps and weakness that might mean their next meal.

Digital Edition

Read the The Herts Advertiser e-edition E-edition
Zoo Watch CountryPhile

Newsletter Sign Up

Herts Advertiser weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy

Most read stories

Hot Jobs

Show Job Lists

Herts Most Wanted Herts Business Awards