First Capital Connect strike - commuters speak out over disruption

PUBLISHED: 12:06 13 November 2009 | UPDATED: 14:39 06 May 2010

ANGRY commuters have hit back over the rail chaos on the First Capital Connect line as industrial action continues. The Herts Advertiser was at St Albans City Station this morning to talk to passengers about the problems, which are the result of a reduced

ANGRY commuters have hit back over the rail chaos on the First Capital Connect line as industrial action continues.

The Herts Advertiser was at St Albans City Station this morning to talk to passengers about the problems, which are the result of a reduced timetable caused by drivers refusing to do overtime or work on rest days over a pay dispute.

Sam Westwood, of St Albans, who was travelling to St Pancras said: "I wouldn't be at all surprised if they strike and God only knows what the impact of that could be"

Richard Thompson, of St Albans, travelling to Oxford Street, fumed: "It's a complete inconvenience and I've no sympathy with the drivers. We could all do with a pay rise in these uncertain times, but what makes them more privileged than the rest of us?"

Charlotte Brightman, of St Albans, going to Farringdon, said: "I've been late for work several times in the last couple of weeks because of all this and getting home is even worse to be honest. I've wasted too many hours waiting on train platforms."

Neil Reed added: "Good on them for sticking up for themselves but it's us who have to suffer."

Stephen Howcroft from Harpenden, emailed us to say: "Can I ask that you highlight what is contained in the FCC passenger charter with regard compensation so that more and more season ticket holders make a claim.

"Further, any chance of highlighting the clear safety concerns about all of this, which must include severe overcrowding leading to people being ill, what happens when there is an accident in a severely overcrowded train, safety problems on overcrowded platforms, and the inevitable frayed tempers between passengers and the staff who are actually working on the platforms and between passengers themselves.

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