Speedy response
SIR, — Approaching my 60th birthday I looked up the St Albans website to find out the procedure for applying for my over-60 bus permit. I read that I would have to apply in person at St Albans or Harpenden with various documents and a colour passport pho
SIR, - Approaching my 60th birthday I looked up the St Albans website to find out the procedure for applying for my over-60 bus permit.
I read that I would have to apply in person at St Albans or Harpenden with various documents and a "colour passport photograph". It also stated that it would take two to three weeks to process the application and send out the new permit.
I duly presented myself at Harpenden to be told that the process might take three to four weeks. Are the council always such pessimists?
I was pleasantly surprised to receive the permit eight days later. Well done.
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A minor quibble - in digitally reducing the size of my photo to fit the allotted space on the card, the operator did not retain the proportions. I appear to have been squashed from above! I only hope the local bus drivers give me the benefit of the doubt when comparing the permit photo to reality.
D.A. REYNOLDS
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Cumberland Drive, Redbourn.
