SIR – I recently had to attend the breast care unit at St Albans City Hospital, for investigations into a breast lump, following an urgent referral. The referral itself, from my GP took less than 12 days. Obviously, I was somewhat anxious – but the staff
SIR - I recently had to attend the breast care unit at St Albans City Hospital, for investigations into a breast lump, following an urgent referral.
The referral itself, from my GP took less than 12 days. Obviously, I was somewhat anxious - but the staff and surroundings were superb!
The unit itself appears to be a self-contained 'off-shoot' in the ante-natal/gynaecology side of the outpatient department. This helped me to feel a degree of privacy and seclusion, out of the 'hustle and bustle' of it all.
It seemed quite 'homely' - it was well decorated, relaxed, everything was on hand - it felt purpose-built, and there was plenty of information/support material on display.
You may also want to watch:
The receptionists were friendly and supportive, as were the nurses in the department. They went out of their way to make me feel comfortable.
The investigations were carried out promptly, sequentially, and compassionately - all in the same morning.
- 1 Driver dies in London Colney crash
- 2 Man 'tasered' outside Alban Arena after brawl, claim eyewitnesses
- 3 St Albans MP reveals: 'Oaklands College has no intention of continuing to provide nursery services'
- 4 Woman arrested after wielding broken bottle in St Albans fight
- 5 Record-breaking run for St Albans' Lizzie Bird in Olympic final
- 6 St Albans violent crime: 'Imagine having a criminal record before having a chance to get a job'
- 7 St Albans indies pick up six awards in regional competition
- 8 The latest court results for the St Albans area
- 9 National Trust set to open at the Abbey Theatre in St Albans
- 10 8 filming locations of Netflix royal drama The Crown in Hertfordshire
The staff were lovely! Everything was explained to me, everyone introduced themselves, and everything was clean.
During my investigations the staff were kind, professional, compassionate, and my dignity was maintained at all times.
I would just like to say a big thank you - to the receptionists, the nurses in the clinic, the radiographer, the consultant radiologist, Mr Raymond the surgeon, and to the nurse and the radiographer helper, whose hands I gripped so tightly when the biopsy needle went in!
As a nurse myself, I feel proud to be on the receiving end of such a service in St Albans.