Opening hours

PUBLISHED: 10:23 29 January 2009 | UPDATED: 13:54 06 May 2010

SIR, — I would like to respond and reassure St Albans residents following the article headlined Police station opening cut (Herts Advertiser, January 22). St Albans remains a fully-functioning, operational police station with officers based there all da

SIR, - I would like to respond and reassure St Albans residents following the article headlined "Police station opening cut" (Herts Advertiser, January 22). St Albans remains a fully-functioning, operational police station with officers based there all day, every day. It is not police station hours that are being "cut" but the hours of the front counter service reduced.

The new hours reflect the very small number of visitors and advances in new technology. There are now very few functions that necessitate people having to visit a police station in person and the vast majority of people already prefer to contact us via the phone or other means.

If anyone has a pressing need to visit a police station front counter, the new Hatfield Police Station is open every day from 7am to at least 11pm (Sundays 10am to 8pm). And if you come to St Albans and the front counter is not open, you can still use the outside telephone to make direct contact with the police control room for help and advice.

The review of front-counter opening times also means that police officers are never taken off the streets to staff them - and on the streets is where the public say they want us to be.

At St Albans there are also Neighbourhood Officers based there who, while on duty, are available to help you.

In the past five years the Constabulary and partners have invested heavily in increasing police officers, Specials and PCSOs working in local Neighbourhood Teams and as a result, recorded crime in Herts has fallen for four successive years and is still falling. Crime detection rates are at their highest ever levels in the county.

CHIEF INSPECTOR RICHARD HANN,

St Albans Police.


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