Late train

PUBLISHED: 11:09 27 November 2008 | UPDATED: 13:46 06 May 2010

SIR, — Mr Steven Brown (Herts Advertiser, November 20) suggested that First Capital Connect had avoided recording a delay by altering a late-running train from one scheduled service to another. We cannot and do not manipulate figures — the train he was on

SIR, - Mr Steven Brown (Herts Advertiser, November 20) suggested that First Capital Connect had avoided recording a delay by altering a late-running train from one scheduled service to another. We cannot and do not manipulate figures - the train he was on did fail its public performance measure

Autumn has been a disappointing time for us in terms of our performance but we are determined, with Network Rail's support, to regain the record rates of punctuality we achieved in the summer.

ROGER PERKINS,

First Capital Connect.


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