Free gift

PUBLISHED: 18:11 11 September 2008 | UPDATED: 13:34 06 May 2010

SIR, — A free gift! Surely there s a catch? There s no catch at all. Even the phone call is free. Try calling 0800 616963 and find out. My wife and I are both over, well over, 70 and we responded to one of the full-page advertisements in the local press o

SIR, - A free gift! Surely there's a catch? There's no catch at all. Even the phone call is free. Try calling 0800 616963 and find out.

My wife and I are both over, well over, 70 and we responded to one of the full-page advertisements in the local press offering free wall and/or roof insulation for any house (not council houses) where at least one resident was over 70 years old.

Our call was answered by a human being, not a Dalek as so often happens. The lady took our phone number and a couple of days later a surveyor phoned to fix an appointment to visit and take details of the dimensions, etc.

Another few days and an insulation installing firm phoned to arrange a date to do the work. A few more days and here came a young man with a van full of roof insulation (our walls were not suitable to receive insulation).

It took him, working on his own, about 45 minutes to do the work - very polite, very considerate and clean in his work. And the whole business cost us not a penny. Remember too that the house is warmer and heating bills are less forever.

There are considerable reductions for people under 70. Just phone and find out.

Dennis Owen,

Fishpool Street, St Albans.

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