Cold comfort

PUBLISHED: 11:47 25 September 2008 | UPDATED: 13:37 06 May 2010

SIR, — I am writing to bring your attention to an issue at St Albans City Station. Last Spring the tiny waiting room on platforms two and three was closed and very briefly a juice bar or something was installed. Within a few weeks the juice bar was gone a

SIR, - I am writing to bring your attention to an issue at St Albans City Station. Last Spring the tiny waiting room on platforms two and three was closed and very briefly a juice bar or something was installed. Within a few weeks the juice bar was gone and the room was locked to people waiting for the train. Two weeks ago when I asked if the room was going to be turned back into a waiting room, I was told that the staff needed someplace to keep warm.

I have no problem with them having a room where they can stay warm on that platform but it is quite concerning that there seems to be absolutely no intention of reopening it for the use of the thousands of customers who use their services every week. Perhaps they might lease the space out to someone who was capable of providing an actual food or drink service - so long as there is plenty of room for people to wait from the wind and rain.

I just want to be warm and out of the wind and rain.

GWEN MONCRIEFF,

Wynchland Crescent, St Albans.


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