Services on Thameslink line slowly improving after days of disruption

PUBLISHED: 11:39 11 November 2016

Thameslink train

Thameslink train


Train services are gradually returning to normal after three days of chaos for Thameslink commuters.

The disruption was caused by issues with the overhead wires at Luton Station, and resulted in trains being cancelled or delayed going in and out of St Albans from Tuesday afternoon.

Engineers from Network Rail have now successfully tested and brought into service a new signalling control system after the old one was damaged beyond repair by a power surge.

Because of the level of disruption there are still alterations to Thameslink services today, with a reduced stopping service between Luton and London St Pancras.

Thameslink passenger services director, Stuart Cheshire, said: “It’s been a long and difficult three days for our Thameslink passengers and staff who will be relieved now to learn that Network Rail has repaired this major fault.

“The effect on our service has been severe, especially north of London where we have had to cut back the number of trains to just a few an hour between Bedford and St Pancras. I would like to thank people for their patience.”

Rob McIntosh, route managing director for Network Rail, said: “I want to thank passengers for their patience while we carried out this complex repair. My team and I are genuinely sorry for the disruption they have faced this week and have worked around the clock to restore services as soon as quickly as possible.

“The signalling equipment which was damaged beyond repair is an essential part of how we move trains safely so we needed to carry out methodical and meticulous testing overnight to make sure that it is working as it should. I am pleased that this has gone as planned and that services will be able to return to normal.”

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