Safety concerns over St Albans new Westminster Lodge

PUBLISHED: 06:22 26 November 2012 | UPDATED: 09:44 26 November 2012

People queuing to enterl at the opening of Westminster Lodge Leisure Centre

People queuing to enterl at the opening of Westminster Lodge Leisure Centre


FACILITIES are not meeting health and safety standards at the new Westminster Lodge spa in St Albans according to unhappy customers.

The leisure centre spa officially opened for business on Saturday and the Herts Advertiser understands dozens of complaints have already been logged.

Among the problems customers have cited amber sap leaking from wood in the sauna, grit and sharp stones in the spa and door handles that are too hot to touch in the heated rooms.

One Westminster Lodge member, who preferred to remain anonymous, said: “Everything should have been tested to make sure it was working before they opened for business. Really they should have shut the spa and got it working 100 per cent properly.

“It is a total shambles and they are jeopardising people’s health and safety.”

Users of the new spa have also raised concerns there is no disclaimer outlining the potential health risks for people with conditions such as diabetes and heart problems outside the heated rooms.

A spokesman for Everyone Active, which is managing the facility in partnership with St Albans district council, said: “We have been made aware of the issues by customers who used our facility for the first time on Saturday. We are in the process of dealing with the problems in the spa.

“We would encourage all customers to report any issues before leaving the spa as this allows us to act quickly to rectify any problems that are brought to our attention.

More news stories


Veterans enjoyed a free three-course meal cooked by students this Armistice Day.


A St Albans woman marched in the people’s procession on Remembrance Sunday to mark her family members who fought in World War I.


A beacon was lit in St Albans over the weekend to mark the end of a day remembering those who fought in World War I.


Do you recognise the men pictured in these CCTV images?


Recently we, as a family (minus two of the kids), visited The Lodge RSPB reserve in Sandy, Bedfordshire. I had never been before, which is perhaps amiss of me as a birdwatcher as it is the headquarters of the Royal Society for the Protection of Birds or RSPB and only 45 minutes drive from home.

Digital Edition

Read the The Herts Advertiser e-edition E-edition
Zoo Watch CountryPhile

Newsletter Sign Up

Herts Advertiser weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy

Most read stories

Show Job Lists

Herts Most Wanted Herts Business Awards